Refund & Returns Policy

Effective Date: [3-3-2025]Last Updated: [3-3-2025]

At Setrica, we are committed to delivering high-quality custom goalkeeper gloves. If you are not fully satisfied with your order, please review our refund and return policy below.

1. Eligibility for Returns

We accept returns under the following conditions:
✅ The item must be unused, unworn, and in its original packaging.
✅ The return request must be made within [1] days of receiving the product.
✅ Custom products are not eligible for return unless there is a manufacturing defect.

2. Return Process

🔹 Contact our support team at [Your Email] to initiate a return.
🔹 Provide your order number and reason for return.
🔹 Ship the product back to our return address (provided upon approval).
🔹 Customers are responsible for return shipping costs unless the item is defective.

3. Refund Policy

✅ Refunds are issued only after inspection and approval of the returned product.
✅ Refunds will be processed to the original payment method within [15] business days.
✅ Shipping fees are non-refundable unless the return is due to our error.
✅ Custom orders cannot be refunded unless the item has a verified defect.

4. Exchanges

🔄 We offer exchanges for defective or incorrect items.
🔄 If you need a different size, a new order must be placed.

5. Non-Returnable Items

🚫 Custom or personalized orders (unless defective)
🚫 Items not in their original condition or damaged by misuse
🚫 Products returned beyond the allowed return period

6. Contact Us

For any questions about this Privacy Policy, please contact us at:
📧 Email: [[email protected]]📞 Phone: [+923112244599]🌐 Website: [Gloves.football]